Privacy Policy

Overview

Far North Carbon ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard information when you use our website (farnorthcarbon.co.nz).

We comply with the New Zealand Privacy Act 2020 and its information privacy principles.

Information We Collect

Information you provide

When you contact us through our website, you may provide:

• Your name
• Email address
• Phone number (if provided)
• Details about your land or enquiry

Information collected automatically

When you visit our website, we may automatically collect:

• Your IP address
• Browser type and version
• Pages you visit and time spent
• Referring website
• General location (country/region level)

This information is collected through standard web server logs and, if used, analytics tools.

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries
• Provide information about our services
• Improve our website and services
• Understand how visitors use our website
• Comply with legal obligations

We will not use your information for purposes other than those described here without your consent.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information with:

• Service providers who help us operate our website and business (e.g., email hosting, analytics). These providers are required to protect your information.
• Professional advisors such as lawyers or accountants, when necessary.
• Authorities if required by law or to protect our legal rights.

Cookies and Analytics

Our website may use cookies — small text files stored on your device — to improve your experience. Cookies may be used to:

• Remember your preferences
• Understand how you use our site
• Improve site performance

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

If we use third-party analytics (such as Google Analytics), these services may collect information about your visit. This data is aggregated and does not personally identify you.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only as long as necessary for the purposes described in this policy, or as required by law. Contact enquiries are typically retained for the duration of any ongoing relationship and a reasonable period thereafter.

Your Rights

Under the Privacy Act 2020, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for future communications

To exercise these rights, please contact us.

Third-Party Links

Our website may link to external sites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any site you visit.

Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us.

If you're not satisfied with our response, you can contact the Office of the Privacy Commissioner at privacy.org.nz.